In an Emergency

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Go Ask Alice! is not an instant or individual response site. 

If this is an emergency, please utilize the resources below by selecting one of these three options.

Columbia Student, Morningside Campus | Columbia Student, Medical Center Campus | Non-Columbia Student

 

Columbia Student, Morningside Campus

Urgent medical or mental health concerns are prioritized by the medical and counseling services of Columbia Health. Columbia students may reach us by calling:

Medical concerns (212) 854-2284, or
Mental Health concerns (212) 854-2878

For after-hours medical or mental health concerns, please contact the clinician-on-call at (212) 854-9797. Your concern will be assessed by a telephone triage specialist, and recommendations for care will be provided.

For immediate medical or psychiatric care, students may also go directly to the St. Luke's-Roosevelt Hospital Emergency Room at 113th Street and Amsterdam Avenue, (212) 523-3347.

On-campus ambulance service is available, free of charge, and provides pre-hospital emergency medical care and transport to the St. Luke's-Roosevelt Hospital ER. The ambulance service (known as CU-EMS) is available on the Morningside campus 24 hours a day and can be reached by dialing 99 from any campus phone, or by calling (212) 854-5555.

If you have been sexually assaulted, you can contact Columbia University Department of Public Safety by dialing 99 from any campus phone, or by calling (212) 854-5555. By calling (212) 854-HELP you can also contact a Peer Advocate who will discuss your options for reporting and/or seeking medical help and can accompany you to on- and off-campus resources. If you are in a relationship that is abusive, you can contact Sexual Violence Response for information and support by calling (212) 854-3500.

Personal Safety. If you are being stalked, threatened, or have concerns about your personal safety, you can contact the Columbia University Department of Public Safety by dialing 99 from any campus phone, or by calling (212) 854-5555. Public Safety also provides an escort service for the Columbia University Campus, which can be requested by calling (212) 854-SAFE.

 

Columbia Student, Medical Center Campus

For life-threatening emergencies, call 911 and go directly to the nearest emergency room. If this occurs when the SHS is open*, have a friend call 212-305-3400 so that we can assist you with follow-up. After hours, press #7 to reach the clinician on-call.

If you or a friend have an immediate concern about suicide or other urgent mental health concern, call our SHS number at 212-305-3400 and request to speak with a Mental Health Clinician. After hours, press #7 to reach the Mental Health provider on-call. You may also call the suicide hotline at 800-273-8255 or walk yourself or friend to the Emergency Room.

If you have experienced a possible blood/infectious body fluid exposure, go immediately to the emergency room for possible post-exposure prophylaxis for HIV - ideally begun as soon as possible after exposure. This does not obligate you to file a police report. If you are enrolled in the Student Health Service, please call 212-305-3400 to report the situation to SHS or the clinician on call so that we may assist you with follow-up.

If you have been sexually assaulted and you would like to discuss your reporting or medical help options, call (212) 854-HELP. Trained advocates are available 24 hours a day to discuss options and to accompany you to on- and off-campus services.

*SHS Hours 8am-7pm Monday-Thursday; 9am-4pm Friday
 

Non-Columbia Student

Faculty, staff, family or friends concerned about the mental health of a Columbia Morningside student may contact Counseling and Psychological Services at (212) 854-2878 for advice. In the event of an after-hours mental health emergency, please contact the clinician-on-call at (212) 854-9797.

If you are concerned about a CUMC student, please call the Student Health Service (SHS) at 212-305-3400.  After hours, press #7 to access the Clinician on-call.

If you are not affiliated with Columbia, are seeking emergency health assistance, and located in the United States, please call 911 . If you are located outside of the United States, please contact your local emergency services provider.